When I led education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine‘s annual numbers issue, published each November (now their November/December issue). His response wasn’t about the numbers,
Listen vs. Hear
Resolution: This Year Create a Stronger, Smarter Organization
Social Business by the Numbers
Baseball, Big Data, And Learnings From Advanced Analytics

Analyzing the massive explosion of baseball information capitalizes on a growing trend toward “big data,” the tools and processes to harness insights found in gigantic data sets. A project to uncover Twitter sentiment around the 2011 post-season play provided an example of how the sheer amount of information need not outstrip our capacity to manage or access it in useful ways.