Marcia Conner

Work With Me

Here are some ways I might be helpful to you. They include speaking and consulting services around business culture, learning, and strategic social initiatives. I appreciate your interest in working with me and hope to connect with you soon.

Consulting Services

I am an advisor to executives in some of the world’s largest corporations. Together we focus on what was recently described by a candid client as, “making work not suck.” This translates to discreetly working through the cultural practices and policies preventing people from doing what needs to be done–individually and collaboratively, down the hall or across continents. My approaches quickly and dramatically change cultures no longer serving employees and the customers they support. Shoulder to shoulder, we craft near-term and long-range strategies to ensure adoption and comfortable change.

The executive who brings me in to a company is usually the most people-focused person at the leadership table. That may be the CHRO, head of Field Sales or Marketing and Internal Communications. In some cases that’s the CIO, leader of a change practice, or in one case was the CFO. Personality and sense of urgency often lead people to me, after they hear my name from an industry colleague or after I’ve spoken at an event. It’s not unheard of to get a referral from someone googling, “collaboration + culture + business + urgent” because they didn’t know where else to turn.

Some relationships last less than a year, because I never aim to make you dependent on my services. Rather, we’ll work from day one on how quickly you want to have the skills and bench strength needed so you can get back to your real job. Other relationships have lasted over a decade because senior leaders find my counsel invaluable on an ad-hoc basis years after our focused work is done.

I have worked with large companies in energy, risk management, telecommunications, financial services, healthcare, food and beverages, media and entertainment, software development, and consumer electronics. At times, I’ve also worked with these companies’ foundations and social responsibility teams. The one thing all clients have in common is that they work in what I call Octopus Organizations, complex systems with many moving arms that often don’t know what the others are doing.

You’ll find me intense, light hearted, energetic, and very approachable. My aim is always to create workplaces people are proud to work in, without feeling overwhelmed or burdened, so they look forward to contributing in ways they’ve only dreamed they could. If you want to learn how I can help your business, click here to contact me.

Speaking and Education

I am also a professional speaker, who keynotes several dozen public and corporate events each year. My topics focus on how companies and organizations can get the most from the people dollars you have already spent. I ask the fundamental question: why do we hire the brightest people we can find, then expect them to excel in a culture that treats them like idiots? Attendees leave with a fresh perspective, an empowered sensibility and the tools to make immediate change. One recent participant said after my talk, “People babble on about social media all the time. You finally helped me understand why it’s vital to me and our organization.” I am the author of three books in these areas and am working on the fourth, focused on human ingenuity for organizational transformation. These themes sneak into every talk, ensuring your audience hears something they haven’t heard before. I am available for keynote speeches, day-long workshops, webinars, and roadshows. If this interests you, learn more here.

Strategic Social Initiatives

There are times when you may also want to create strategic initiatives focused on improving the digital literacy of your workforce, the social savvy of your leadership team, or perhaps even re-skill a department such as training or internal comms to use new social tools. Along with a team of digital natives and seasoned educators, I can help you stand up and roll out full programs. Take a look at how the risk management firm, Marsh, described to their workforce a certified blogger program my team and I designed. The program gives the Marsh’s leadership team piece of mind that people will say smart things online and it gives employees at every level of the organization the tools and knowhow to communicate in a modern way.

Ready for me to help your business or speak at your next event?

For more information, please email or call. I would love to talk about your needs and my ability to help. You may also want to consider contacting my business manager, Linda Ziffrin (@lindaatv3) +1 978-369-5622, directly. She can explain both my availability and the process to engage super fast.