After years working within organizations pointing out the emperor has no clothes, I realize no one wants an emperor. It’s time to focus my skills and experience making large-scale change to catalyze a societal shift. The social revolution isn’t only needed in distant lands. It’s needed under our feet, wherever we stand. This website and my work with people across the globe focuses on the change in our midst and the chance we have to make a difference.
Called by some a “blank page systems architect,” serving as senior counsel to executives, corporations, politicians, governments, non-governmental organizations, and schools, I work with big-vision leaders, impact entrepreneurs, and unreasonable thinkers, ready to use their superpowers for good.
I published a 2nd edition (fully updated) to The New Social Learning: Connect, Collaborate, Work (ATD, June 2015), authored Learn More Now (John Wiley & Sons, 2004 — which has sold over 100,000 copies), co-created Creating a Learning Culture (Cambridge University Press, 2004), Changing the World of Work: One Human at a Time (Change Agents Worldwide, 2014) and Leading Organizational Learning (Jossey-Bass, 2004). I also wrote the forewords to Opting In by Ed Brill (IBM Press, 2013) and Engaging Learning by Clark N. Quinn (Jossey-Bass, 2005). In addition, I contribute to Fast Company magazine, have appeared on ABC’s World News This Morning and the BBC, and have been quoted in the Wall Street Journal and Fortune magazine.
When I’m not on a plane or facing big challenges on the ground, I reside in Virginia’s Shenandoah Valley with my husband, son, mother-in-law, 17 turkeys, 3 red foxes, and dozens of deer.
Shhhh. I advise leaders across the globe. Together we focus on what was described by a candid client as, “making work not suck.” This translates to reinventing the cultural practices and policies preventing people from doing what needs to be done–individually and collaboratively, down the hall or across continents.
Keynoting public and private corporate events each year, my topics focus on how companies and organizations can benefit most from the people-dollars they’ve already spent. I ask the fundamental question: why do we hire the brightest people we can find, then expect them to excel in a culture that treats them like idiots?
When you’re ready to create strategic initiatives focused on improving the digital literacy of your workforce, the social savvy of your leadership team, or perhaps even re-skill a department such as internal comms, legal, or training to use new social tools, I can help you stand up and then roll out full programs in cool ways.
Marcia Conner is a former corporate executive who now dedicates her time to reinventing a vibrant healthy world. Described as a “blank page systems architect,” she works closely with big-vision leaders, impact entrepreneurs, and unreasonable thinkers, ready to use their superpowers for good. She is a SupporTED Mentor, contributor to Fast Company, a fellow at the Darden School of Business, and an activist with Change Agents Worldwide. She is an advisor to Way to Wellville and MminddLabs. In May 2015 she released The New Social Learning: Connect, Collaborate, Work, a full update to her last book, originally published in 2010. She is also author of Learn More Now; co-author of Creating a Learning Culture; contributor to Changing the World of Work: One Human at a Time; and speaks across the globe on outcompeting current structures through system innovation and ingenuity.
Marcia has advised leaders in some of the world’s largest organizations. Often brought in as a “fixer,” she quickly aligns collaborative strategies with organization culture and amends skill shortages to radically change the speed of innovation. The tools she uses surface people’s extraordinary capabilities and spark discovery in quick bursts. She has been quoted on the BBC and World News This Morning, and in The Wall Street Journal, Fortune, and Forbes. She was Vice President and Information Futurist at PeopleSoft, Partner at The Altimeter Group, Fellow of The Society for New Communication Research, took a company public in 1995, and worked at Microsoft before the release of Windows. [Full Biography Here]
Leola Chidester wrote on my Kindergarten report card, “Although Marcia wants to be President, she’d make a terrific teacher.” She explained that my constant curiosity, endless energy, and incurable ingenuity could be used to help people see new points of view. Years later, after rethinking my political aspirations on a train across Northern Africa, I recalled Mrs. Chidester’s words. There was no escaping my passion for ensuring people can work better together.Much of my life has been spent in corporations, often unraveling overly cumbersome departments, moving functions into the business line or redesigning software programs so they don’t require endless training. This has required work in areas as diverse as business strategy, product development, marketing, management, human resources, OD, interface design, usability, learnability, publishing, and online community.
Ultimately, I’m interested in ensuring organizational cultures don’t suck, where people can work together and tap into how they learn so they can attain personal and professional success. I refer this as “being human at work.” I’m happy to report, I’m not alone in this quest.
On the personal front, I’m married to a brilliant and handsome pickleball coach, Karl Conner. We have a twelve year old son who keeps us humble and animals that keep us grounded. We live and work on a 50-acre homestead in Virginia’s Shenandoah Valley. I whitewater canoe, swim, and volunteer my time to talk with parents and teachers about creative solutions for children who have learning disabilities.
In addition to my work with clients across the globe, I head a team that quietly solves urgent business problems, facilitate workshops on new forms of organization design, social media and complexity, and serve as advisor to terrific executives transforming the world. I’m the sort of person people call when they believe no one can untangle their complications.
I have made a career of fixing problems and creating opportunities. At work or at play, I hate to see people miss out on what’s interesting around them because they haven’t figured out how to master new information quicker–they don’t yet have the experiences and mental muscles to excel. Sometimes this knowledge-transfer happens in a classroom; most of the time it happens through serendipity, when we least expect it. I also love to share what I’ve discovered so if you’re interested in these same sorts of things, let me know what resources you’ve found particularly useful.
[photo credit: Charlottesville photographer April Bennett]