A CEO just asked me how to get his people under control. He believes he’s doing everything right so it must be his people who are all wrong. He reminds me of the teacher who prepares all summer and then
Mutual Adjustments as Sharing Arrangements
Harlan Cleveland (1918-2008) had more insight decades ago into how to work in the distributed social world than most leaders have today. In this early draft of a chapter we wrote together for Creating a Learning Culture (Cambridge, 2004), he