Forming a committee to develop a social media strategy didn’t seem right to Greg Matthews, director of consumer innovation at Humana. He saw advantages in encouraging the company’s 28,500 employees to begin to incorporate new practices, and wanted to demonstrate
The New Social Learning is Born
Today is the official release for The New Social Learning and I want to take this opportunity to tell you a little about the book and also reflect on what I’ve learned since we signed off on the final draft
Enterprise Microlearning
If you can’t fathom how Twitter can help your company, read on. When a student opened fire on the Virginia Tech campus in 2007, the school had no systematic way to alert those in harm’s way. In the days that
Where to Begin
One type of work I do with organizations on their road to more collaborative and social relationship-oriented cultures is to surface their organizing principles. These are the core beliefs, assumptions, and values that guides their behaviors and decisions. These are
Shoot An Arrow, Then Draw A Target Around It
The mere mention of a test makes hearts race and palms sweat. Err, umm, I have someplace else to be… More than any other, the word test draws gut-level memories of difficult times in school-like settings when we felt unprepared
August 2 Marks Pivotal Anniversary
Trust your heart, and trust your story. (Neil Gaiman, Instructions, Harper 2010) The day I came home from camp, August 2nd, the summer between 3rd and 4th grades, my 5-year-old brother swam the length of our neighborhood swimming pool, climbed
Thoughts Change
One of my favorite quotes, capturing why it’s important for us to live mindfully. Carefully watch your thoughts, for they become your words. Manage and watch your words, for they will become your actions. Consider and judge your actions, for