Verna Allee
is President and founder of Integral Performance Group, and
a thought leader in knowledge, intangibles, and new business models.
She is a frequent presenter at conferences around the world, and
is a Fellow of the World Business Academy. She acts as advisor
for special projects in intellectual capital and the knowledge
economy with Stanford University, the Brookings Institution and
The Alliance for Converging Technologies (now Digital4Sight).
Verna is the author of The Knowledge Evolution: Expanding Organizational Intelligence.
Visit her website www.vernaallee.com or e-mail
her at verna@vernaallee.com.
Dean Alms
is a founder, Co-President and Chief Strategy Officer for
Groundswell Inc., a premier provider of Internet consulting and
implementation services focused on building people-centric
solutions. www.groundswell.net.
Lotte Bailyn
is T Wilson (Class of 1953) Professor of Management and Behavioral
Policy Science (BPS) at MIT Sloan. As the author of Breaking the Mold: Women, Men, and Time in the New Corporate World
(and with her research team the upcoming Beyond Work-Family Balance),
Bailyn focuses her work on the relationship between managerial
practice and employees' lives. Learn more about her on the MIT Sloan Website.
Kavita Bali
is the Founder and Creative Director of Urban Peacock, a Design
consulting firm specializing in complex UI infrastructures and
visual design systems based in Silicon Valley. She has served
as Sr. Art Director at Intuit's Centralized Engineering Division,
UI Design and Usability Impressario for PeopleSoft's eBusiness
Solutions Division, and most recently as a UI Design Director
at Groundswell, specializing in long term Strategy and Research
& Development of multi-level, enterprise infrastructures.
Kavita has her BFA in Graphic Design from the Rhode Island
School of Design, and is also an exhibiting fine artist,
photographer and filmmaker.
www.urbanpeacock.com
Christopher
Bartlett is the Daewoo Chair of Business Administration at
Harvard Business School where he also serves as Chairman of the
School’s General Management Area. He is the author or coauthor
of five books, including (coauthored with Sumantra Ghoshal) The
Individualized Corporation: A Fundamentally New Approach to
Management and Managing Across Borders: The Transnational Solution. In addition
to his academic responsibilities, he maintains ongoing relationships
with several major corporations, serving both as a board member
and as a consultant/management advisor.
Laurie Bassi
is president of Human Capital Dynamics, a research-based consulting
firm in Chevy Chase, Maryland. She enhances her busy life by serving
as a research fellow to Saba and Accenture’s Institute for Strategic
Change. She claims to be a conservative, middle of the road economist,
but if you’ve read her contributions to LiNE Zine, you know otherwise.
Reach her directly at lbassi@hcdynamics.com.
Mary Catherine
Bateson is a writer and cultural anthropologist who divides
her time between Virginia and the Monadnock region of New Hampshire.
As president of the Institute for Intercultural Studies in New
York City, she has been involved in preparations for the Margaret
Mead centennial this year www.Mead2001.org.
She is the Clarence J. Robinson Professor in Anthropology and
English at George Mason University in Fairfax, Virginia, and Scholar
in Residence at the Radcliffe Institute for Advanced Studies at
Harvard. She lectures around the world and has written and co-authored
numerous books and articles including Full Circles, Overlapping Lives; Peripheral Visions: Learning Along the Way; With a Daughter’s Eye: A memoir of Margaret Mead and and Gregory
Bateson; and Composing a Life.
Gary S. Becker
won the Nobel Memorial Prize for Economic Science in 1992. He
is a Professor of Economics and Sociology at the University of
Chicago and a Senior Fellow at the Hoover Institution and University.
He is recognized for his expertise in human capital, economics
of the family, and economic analysis of crime, discrimination,
and population.
Susan Bernstein,
M.B.A., wrote this article while working as a marketing manager
with an elearning company. She is currently coaching professionals
in transition through her own venture, Tune In and Turn On and
pursuing a PhD in Somatic Psychology at Santa Barbara Graduate
Institute. Somatic psychology brings together the mind and body
for performance enhancement and healing, including helping people
to overcome loneliness. You can contact Susan at susanlbernstein@hotmail.com.
Barbara Berry
is an artist, mother of two, and a practicing Buddhist. Her aspirations
are to make genuine, personal art, and discover her own gentle
and fearless nature. Learn more about her art at www.goldbirth.com or email
at barbara@goldbirth.com. She welcomes ideas
for marketing and displaying her work.
Josh
Bersin is a former elearning executive still wrestling with
nightmares of learning management, content development, and measurement,
and secretly likes it. He has helped more than 30 companies deploy
more than 7 million elearning activities. He consults with enterprises
and vendors to help make elearning best drive business results.
He can be reached at josh@bersin.com.
Roger
Black is Chief Creative Officer at Circle.com, where
he helps coordinate the efforts of several hundred designers,
editors, writers and information architects. He was formerly art
director of the New York Times and Rolling Stone, and during
the 1970s and 1980s he redesigned Newsweek, Esquire, Foreign
Affairs and Ad Age. In the 1990s he also became a leading
designer of websites and internet-delivered content. He started
Interactive Bureau (co-founded with S.O.J. Spivy and David Berlow
in 1994), which emerged as a leading-edge firm for high-end design.
In 1999 Interactive Bureau became part of Circle.com. He is the
author of Web Sites that Work (with Sean Elder, Adobe Press, 1997).
You can reach him at roger@rogerblack.com.
Brooke Broadbent
is an e-learning consultant, author and trainer. He
is a regular contributor to training publications. He is currently
writing a book about elearning with the American Society for Training
and Development. Brooke has an MA in adult education from the
University of Quebec but does not let that curb his creativity
and insight. He is also the founder of e-LearningHub.com
and the VP of Learning at LearnEze.com
a full-service e-learning company. He can be reached at brooke.broadbent@ottawa.com.
John Seely Brown
is a world-renowned expert in such topics as organizational and
human learning, ethnographies of the workplace, complex adaptive
systems, and digital culture, among many others. He is the Chief
Scientist of Xerox Corporation and the Director of its Palo Alto
Research Center (PARC). He is also a co-founder of the Institute
for Research on Learning, a member of the National Academy of
Education and a Fellow of the American Association for Artificial
Intelligence. A prolific author who has published over 95 papers
in scientific journals, his latest book, The Social Life of Information,
(written with Paul Duguid) was published in March 2000. Visit
the site at www.slofi.com.
Susan Cantwell
is a Corporate/ Personal Wellness Coach and fitness guru who has
been known to have clients belt out a few lines of their favorite
songs to help them center and focus on possibilities. She is the
Author of Mind Over Matter: Personal Choices for a Lifetime of Fitness.
To balance out work and play, she loves to run the river and the
challenge of a good tickle fight with her three children. Send
her an email at scprofit@nbnet.nb.ca.
Peter Cappelli
is the George W. Taylor Professor of Entrepreneurial Studies at
the Wharton School of the University of Pennsylvania. He is also
the Director of the Center for Human Resources at Wharton. He
was the chairperson of the Management Department at Wharton from
1995-99, and has been the Co-Director of the U.S. Department of
Education National Center on the Educational Quality of the Workforce
from 1991 to the present. Dr. Cappelli is a prolific author, including
his recent and very successful book, The New Deal at Work: Managing the Market-Driven Workforce.
Write him at cappelli@wharton.edu.
Mark Cavender
is a Managing Director with The Chasm Group,
providing market development strategy and education services to
the high-tech industry, focusing much of his work on the eLearning
market. Prior to his association with The Chasm Group, Mark gained
over 15 years of experience in the high tech industry. Mark regularly
serves as a guest lecturer for a number of colleges and universities,
and has conducted training and seminars for major corporations
and groups worldwide. He is a co-founder of eLearningForum, a
network of e-Learning professionals. You can reach him at mcavender@chasmgroup.com.
Paula Cohen
is Senior Producer for ABC’s World News This Morning. Prior
to her work at ABC News, she worked at CNN in Atlanta where she
learned about news, 24-hours a day. She has a degree in Government
from Wesleyan University. When she can tear herself away from
the 24-hour news channels, she likes reading and exploring New
York City. She aspires someday to get off the overnight shift.
Learn more from http://abcnews.go.com.
Dr.
Wendy Coles is director of
Corporate Strategy & Knowledge Development at GM, where she
is in charge of developing the company’s knowledge network and
organizational learning. She is a frequent presenter on knowledge
strategy and an avid athlete. Contact Dr. Coles at wendy.l.coles@gm.com.
Marcia L. Conner
is Editor-in-Chief of LiNE Zine, Managing Director of the
Ageless Learner, and
co-founder of the Learnativity
Alliance. She loves helping people learn, and learn happily,
an attitude that infuses her work. Let her know what you think
of LiNE Zine at
linezine@agelesslearner.com.
Mickey Connolly is founder and CEO of Conversant, where he has researched communication brilliance
in many fields from arms negotiations to alliance management.
Conversant has worked with over 250,000 people around the world
on the toughest communication challenges and brings practical
understanding to the execution of business strategy. Prior to
founding Conversant, Connolly started eight different businesses.
You can contact him at mconnolly@conversant.net.
Margo Covington
is a Systems Change Coach and Facilitator working out of Santa
Fe, New Mexico. She specializes in entrepreneurship, environment,
and economic development. Contact her at margo@covingtonconsulting.net.
Jay Cross
is the founder and driving force behind Internet Time Group, with
over 25 years of experience in the education industry. He
is a free spirit, energetic learner, and astounding marketer.
Creative despite degrees from both Princeton and Harvard, he lives
in the hills of Berkeley, California. Jay founded Internet Time
Group to help organizations learn. Fast. Reach him at jaycross@internettime.com or on the web at www.internettime.com.
Thomas H. Davenport
is Director of the Accenture Institute for Strategic Change and
a Distinguished Scholar in Residence at Babson College. He has co-authored or edited
nine books, including the first books on business process reengineering,
knowledge management, and enterprise systems. His latest book—coauthored
with John Beck—is The Attention Economy (Harvard Business School
Press), which describes how individuals and organizations can
manage “the new currency of business.” He has a Ph.D. from Harvard
University in organizational behavior and has taught at the Harvard
Business School, the University of Chicago, Dartmouth’s Tuck School
of Business, and the University of Texas at Austin. He has also
directed research centers at Ernst & Young, McKinsey &
Company, and CSC Index.
Thomas O. Davenport
is a principal in the San Francisco office of Towers
Perrin, a worldwide consulting firm. He provides counsel on
human capital strategy, organization effectiveness, and business
strategy to Fortune 500 clients in the service and manufacturing
industries, and in the public sector. Although his work is diverse,
his practice centers on a single theme—helping companies improve
business performance through their management of people. Davenport
holds a B. A. degree in English (Phi Beta Kappa), a Master of
Journalism degree, and an M.B.A. He is the author of Human Capital: What It Is And Why People Invest It (Jossey-Bass,
1999). Write him at davenpt@towers.com.
Jeff
De Cagna is chief strategist for Principled Innovation LLC.
Based in Arlington, Virginia, Principled
Innovation LLC offers provocative strategic insights to tradition-oriented
organizations, including associations and libraries, trying to
capitalize on the emerging opportunities of an uncertain world.
A Fellow of the American Society of Association Executives (ASAE),
Jeff is a graduate of Johns Hopkins and Harvard universities.
Contact him at jeff@principledinnovation.com
Michael L. Dertouzos
was the head of the Massachusetts Institute of Technology's Laboratory
for Computer Science for more than 25 years. He was the author
of numerous articles and books including The Unfinished Revolution: Human-Centered Computers and What They
Can Do for Us, What Will Be: How the New World of Information Will Change Our
Lives and co-author of Made
in America: Regaining the Productive Edge. A visionary noted
for infusing idealism with realism, Dertouzos spent much of his
career studying and forecasting technological shifts and their
impact on society, and leading his lab to make these shifts a
reality. Learn more about his work at
www.lcs.mit.edu.
Dori Digenti
helps organizations develop collaboration, learning, and network
strategies. In roles like consultant, anthropologist, synthesizer,
and boundary spanner, she runs Learning Mastery and facilitates C3 LearnNet, a group of
leading organizations working together to improve collaborative
capability. Digenti has written The
Collaborative Learning Guidebook (1999), and is working on
a new book: “Boundary Spanners: How Individuals and Organizations
are Using Collaborative Learning Networks for Process Improvement”
(2002).
Patrick
Dunn has 14 years experience in technology-based learning
and new media. He is currently Online Learning Manager for BMJ/Unified,
based in London, UK. He has worked with a number of major consulting
and e-learning organizations including DigitalThink and PricewaterhouseCoopers.
He is a regular presenter at industry bodies and conferences,
and contributor to industry journals. Contact him directly at
patrick@dunn.co.uk.
Esther Dyson
is the chairman of EDventure Holdings, which publishes the monthly
computer-industry newsletter, Release 1.0. As an investor/commentator,
she focuses on emerging technologies, emerging markets, and emerging
companies. She is the author of Release 2.1: A Design
for Living in the Digital Age (1998). Write to her at edyson@edventure.com.
Cheryl Emory
is a contributing editor for LiNE Zine and principal consultant
for Performance Designs in Richmond, Virginia. She has worked
with clients ranging from Trigon Blue Cross Blue Shield andthe
University of Maine to Dominic's of New
York. In addition to writing and consulting, Cheryl stays busy
helping two daughters get through their teenage years, advocating
for persons with special needs, supporting local theatre, and
spending time with her husband. She can be reached directly at
cheryl@linezine.com.
JD Eveland
is a knowledge manager with over 20 years experience in business,
government, and academia. He has background and experience
in teaching, distance learning, qualitative and quantitative research,
technology transfer and utilization, and innovation management,
and has published and presented in areas as diverse as information
systems, communication and education, innovation theory and public
policy, technology transfer and utilization, and cooperative research.
Contact him directly at jde@jdeveland.com
or visit him on the web at
www.jdeveland.com.
David Finegold
is an Associate Research Professor at the Center
for Effective Organizations. He is the author or editor of
many articles and books on topics ranging from the changing employment
relationship and international comparisons of skill development
to corporate governance and high-skill ecosystems. These include:
The German Skills Machine: Sustaining Comparative Advantage in
a Global Economy (2000), Are Skills the Answer? (1999), and
forthcoming books called, Net-Enabled: Designing Organizations
for the Internet Economy and Corporate Boards: Adding Value at
the Top, from Jossey Bass in 2001. Contact him directly at dfinegold@marshall.usc.edu.
Kirk D. Fleming
is a Learning Innovation Consultant at Capital One, where
he is building a world class-learning environment for Capital
One's 17,000 employees. Currently, he is exploring new ways to
inspire and harness collaborative creativity using technology
within learning and development solutions. Write him at kirk.fleming@capitalone.com.
David
C. Forman is President of Sage Learning Systems and founder
of elearning Jobs, a site dedicated to e-learning and training
professionals. Forman is a veteran of 25 years in the training
business and has helped companies such as Gateway, IBM, FedEx,
Merck, and many others to use technology to improve the knowledge,
skills, and performance of people. Contact him directly at dforman@sagelearning.com.
Michael Gelb
is an internationally recognized pioneer, speaker, and organizational
consultant in the fields of creative thinking, accelerated learning,
and innovative leadership. A passionate student of the Renaissance
and the nature of genius, Gelb is the author of How to Think Like Leonardo da Vinci: Seven Steps to Genius Every
Day which has been translated into 18 languages and has
appeared on the Washington Post, Amazon.com and NY Times best-seller
lists. A retired professional juggler Gelb once performed with
the Rolling Stones and Bob Dylan. Learn more about him at www.michaelgelb.com.
Joel Getzendanner
was a founding board member of the Chaordic Alliance, and
now works full-time with the Chaordic Commons on its projects
and educational programs. He is a pioneer in foundation community—both
for innovative grant making and social investing—and is a widely
sought after speaker and consultant. He is also widely viewed
as the person who convinced Dee Hock, Visa International CEO Emeritus,
to come out of retirement to launch Chaordic organizations. Getzendanner
did that while working at the Joyce Foundation. He works on achieving
his own balance with the help of his loving wife and two daughters.
He coaches springboard diving at the local high school and likes
to fly kites. He can be reached at joelgetz@chaordic.com.
Sumantra Ghoshal
holds the Robert P. Bauman Chair in Strategic Leadership at the
London Business
School. With Doctoral degrees in Management from both MIT
and Harvard, Professor Ghoshal has also taught at the Sloan School
of Management, MIT and INSEAD. Named by ‘The Economist’ as one
of the "EuroGurus" in management, he has published a
number of books, including (coauthored with Chris Bartlett) The Individualized Corporation: A Fundamentally New Approach to
Management (Harperbusiness, 1997), and Managing Across Borders: The Transnational Solution (HBS Press,
2nd ed 1998), over 35 articles and numerous award-winning
case studies. He is well known for his original research and teaching
on strategic and organizational aspects of managing large, global
companies.
Dave
Gray, founder and president of Xplane, has a zeal for helping people learn and a recognized talent
for visual design. Prior to founding Xplane, he worked as a graphic
journalist for major metropolitan newspapers, a lecturer in visual
communication and design at Washington University, and as an artist
and developer of visualize strategy at Root Learning, Inc. His
work has been recognized by Print Magazine, the Associated Press,
and the Society of Newspaper Design. He can be reached online
at dgray@xplane.com.
David Grebow
is fascinated by how, when, where and why we learn. His work as
a writer, education consultant and entrepreneur has carried him
all over the world where he’s observed the learning process, especially
in the workplace, for over 30 years. He has consulted with most
of the Fortune 100 companies and, more recently, many new technology
companies and dot.com’s. Dearborn Press will publish his book,
Intersections with the New: The Dilemma of Performance in the
Knowledge Economy, next year.
Susan Greenbaum
takes great pride in telling people what she does for a living:
“I am a singer-songwriter.” She believes in communicating as clearly
as she can with people, and her songs reflect the need to express
herself. Sometimes she tells her own stories, sometimes she tells
others' stories, but she’s always striving for honesty, beauty,
and love in the music she provides. Learn more at www.susangreenbaum.com.
Verne C. Harnish
is the founder of Young Entrepreneurs Organization (YEO) and creator
and chairman of the MIT/Inc./YEO “Birthing
of Giants” executive program. He is also the founder and CEO
of Gazelles, Inc., a corporate education company
for fast-growth, mid-size firms. Contact him at vharnish@gazelles.com.
Peter Henschel
is Executive Director Emeritus of the Institute for Research on Learning (which is now
part of San Francisco-based WestEd). He serves as a retained advisor
and consultant for companies building or renewing corporate universities
and learning programs, both adult and K12, and eLearning companies.
He is a frequent national and international speaker on issues
of learning, management development, innovation, human capital,
and organizational health. A graduate of Harvard and UC-Berkeley’s
Goldman School of Public Policy, Peter served as
a San Francisco deputy mayor and also as managing director for
Prince Charles of a UK-based public-private sector partnership.
In his volunteer time, he serves on various boards of directors
for classical music organizations.
Tom
Heuerman is a writer, life coach, and organizational consultant
who lives in the San Juan Mountains near Ridgway, Colorado. His
essays on life, change, and leadership are available at www.amorenaturalway.com.
He can be reached at tom@amorenaturalway.com.
Thomas P. Hill,
is a program manager of a team at the Education and Training Center
for the Nonstop (Tandem) Division of Compaq focused on the development
of advanced learning technologies for intraweb and Internet applications.
He started a 20 company coalition on learning object metadata
standards prior to IMS and the ADL programs in 1996, was a founder
of the Educational Object Economy project, and holds a
Masters in Interactive Learning Technology from Stanford University.
Hill can be reached via email at: thomas.hill@compaq.com.
Wayne Hodgins
is the co-founder of the Learnativity Alliance,
and the Director of Worldwide Learning Strategies for Autodesk,
Inc, where he is the chief architect responsible for increasing
customer productivity through learning and creativity.
He is past president of CEdMA, the Computer Education Managers
Association. He annually delivers over 100 keynotes and presentations
worldwide, dealing with the future of education, skill standards,
learning technology impacts, Web-based training, and learning
in the 21st century. Send Wayne your thoughts at wayne@learnativity.com.
Katherine Holt
is a global business coach who nurtures passion, courage, and
insight to help executives make personal changes and engage others
in dialogue about revolutionary goals. She links strategy and
OD consultants to support clients seeking innovation and processes
for involving their whole system in change. Her company, Peakinsight LLC, helps
clients leverage personal capabilities and global resources to
transform their organizations and achieve superior results. Please
send your comments and questions to katherine@peakinsight.com.
Alec
Horniman, Ph.D. has been a member of the Darden Business School faculty
since 1967. He has taught in the areas of Organizational
Behavior, Managerial Psychology, Career Management, Business Ethics,
Strategy, Leadership, as well as Change and works with Darden’s
Executive education program designing and leading programs. These
interests are supported by a lifetime commitment to ethical/moral
and principle issues that sustain the other interests. Contact
him at ahorniman@darden.virginia.edu
Jeffrey Huang
is Assistant Professor of Architecture at Harvard University,
Graduate School of Design. His research focuses on new typologies
for working, learning and shopping that combine clicks and mortar.
He is the recipient of a Harvard Provost Innovation Grant and
is currently the principal investigator of a project on emerging
elearning architectures, sponsored by Lombard Odier & Cie.
You can reach him at jhuang@gsd.harvard.edu.
Woodleigh Marx
Hubbard is an illustrator and author of children’s books including
All That You Are , Imaginary Menagerie, C Is for Curious, and Once I Was.... She was recently featured in Wings
of an Artist: Children's Book Illustrators Talk About Their Art
You can see more of her work at www.woodleighhubbard.com.
Judee Humburg
is passionate about helping people in companies build products
and services that “wow!” users based on actionable knowledge of
their customers’ priorities, values, needs, and expectations.
Humburg has over 19 years experience initiating and implementing
innovative usability engineering and user-centered design practices
at Intuit and Hewlett-Packard. She specializes in usability research
for the ‘Fuzzy Front End’ of the development lifecycle by integrating
customer feedback into strategic business as well as product planning
and design. Humburg has presented at various professional usability,
interface design, and human-computer interaction conferences worldwide
and has taught courses in usability research practices and interface
design. She is currently working with Nuance Communications as a manager
in their Voice Interface Services group. She can be reached online
at jhumburg@nuance.com or judee@pacbell.net.
Reed Hundt is
a senior advisor on information industries to McKinsey & Company.
He is a principal of Charles Ross Partners, LLC, as well as a
special advisor to Madison Dearborn Partners, and a venture partner
at Benchmark Capital. As Chairman of the Federal Communications
Commission (FCC) from 1993 to 1997, Mr. Hundt shepherded the bureau
through its tumultuous introduction into the Information Age.
Prior to the FCC, Mr. Hundt was a partner in the Washington DC
office of Latham & Watkins. He is the author of “You Say You Want a Revolution: A Story of Information Age
Politics”. You can visit his website at www.reedhundt.com,
and contact him at reed@reedhundt.com.
Beth Ann Jones
provides knowledge and process design to Information Services
International, a division of Mars Inc. Her past experience includes
working with Sara Lee Corporation/L’eggs Division, Lipton, Unilever
Home and Personal Care-NA. Beth Ann recently helped establish
a think-tank dedicated to identifying and implementing knowledge
and training solutions that increase productivity. Send her an
email at Hbajones1@aol.com.
Amy Keill
is Manager of Customer Quality and Learning at Saba. When she’s
not working to create a customer focused and balanced organization,
she is training for triathlons, traveling to distant lands to
study culture, cooking for her pals or learning about something
new. She will be returning to school this fall to pursue a Masters
in Organizational Psychology and hopes to study further the Return
on Balance Investment. Write her at akeill@saba.com.
Kathy Kelly,
Ph.D. is an educational psychologist with a passion for women’s
issues. She works with various organizations to advance women
and girls’ career opportunities and serves on the board of the
Women’s Vision Foundation. On balance, professionally Kathy is
vice president of business development for Nforma
Corporation. Contact her at kathykelly@nforma.com.
Amy Jo Kim,
Ph.D. is the Founder and Creative Director of NAIMA,
a design studio specializing in cutting-edge Web communities.
She is author of Community Building
on the Web: Secret Strategies for Successful Online Communities,
and frequently writes and speaks on the topic. She also teaches
Online Community
Design at Stanford University.
Arnold Kling,
Ph.D. currently is writing a book on starting an Internet business
without venture capital (to be published Fall 2001). He is the
founder of homefair.com,
one of the earliest commercial sites on the Internet. In October
1999, homefair.com was sold to Homestore.com. Kling has
a Ph.D in economics from the Massachusetts Institute of Technology.
Before becoming an entrepreneur, he worked at the Federal Reserve
Board and then at the Federal Home Loan Mortgage Corporation (Freddie
Mac). You can reach him directly at arnoldsk@us.net.
Melissa
Koch is Senior Product Marketing Manager at RealCommunities
where she leads the development of purpose applications. Prior
to RealCommunities, she was Managing Director of CCCnet at Computer
Curriculum Corporation. Koch has developed several Internet products
for the K-12 education market while working with organizations
such as The Learning Company, PBS, O’Reilly & Associates,
and the Edison Project. She has also written several articles
on technology and education, and co-authored a book, NetLearning: Why
Teachers Use the Internet. She has a B.A. from Grinnell College
and a M.A. in mass communications and telecommunications from
Northwestern University. Koch has been working with learning communities
for more than seven years. She enjoys creating experiences and
materials for new media that enable all of us to learn from each
other. You can reach her at www.realcommunities.com
or at mk@realcommunities.com.
Jaclyn Kostner,
Ph.D., is the author of the newly released Bionic
eTeamwork (Dearborn), and also Virtual
Leadership (Warner Books) and Knights
of the Tele-Round Table (Warner Books) which have been
translated into languages around the world, and made the best-seller
lists in the U.S. and Europe. Her company, Bridge
the Distance, delivers online and onsite workshops to improve
team collaboration and results. Kostner, also a professional speaker
worldwide, has served as an expert to The Wall Street Journal,
CNNfn, Time, USA Today, and USA Radio. Contact her directly at
jkostner@bionicteam.com.
Robert
Laubacher, a research associate at
MIT's Sloan School of Management, focuses his research on how
IT-enabled organizational practices are transforming the employment
relationship. Mr. Laubacher was previously with JSA International,
and prior to joining JSA, was with Cambridge Energy Research Associates,
there serving as primary researcher for "The Prize,"
a history of the international oil industry which won the 1991
Pulitzer prize and became the basis for an 8-part PBS series.
Yves Lermusiaux
is President and founder of the Internet recruiting intelligence
consultancy, iLogos Research,
which is the independent research and consulting division of Recruitsoft. He is a widely
sought after public speaker, consultant, and industry analyst
on the topic of online recruiting, and has been quoted in Fortune,
The Wall Street Journal, Financial Times, The Standard
and Time magazine. Lermusiaux is also the author of many
reports and articles analyzing the Internet and its impact on
human capital management. Contact him at yves@ilogos.com.
James Levine
is founder and Director of the Fatherhood Project,
the longest-running national initiative on fatherhood (founded
in 1981) and currently part of Families
and Work Institute. He also runs James Levine Communications,
Inc. (www.jameslevine.com), a
literary agency. You can contact him at jlevine@familiesandwork.org
with questions regarding The Fatherhood Project or about Daddy
Stress/Daddy Success® workshops, which can be delivered to your
organization.
Jessica Lipnack
is CEO and co-founder of virtualteams, a Boston-based
software company that builds collaborative work environments.
A leading expert on virtual teams, she has worked with companies
around the world to improve their collaborative capabilities.
With industry expert Jeffrey Stamps, she is co-author of six books
on this topic, including Virtual Teams: People
Working Across Boundaries With Technology (John Wiley
& Sons, 2000), from which this article is adapted. Reach her
online at jlipnack@virtualteams.com.
Anthony (Tony)
Loyd, author of Path of the Master Facilitator: A Systems
Approach to Learning and Teaching, has a wide variety of experience
as a manager, an instructor, an instructional technologist, and
as a performance consultant. He has successfully provided consulting
services to public, private, and government organizations for
over 20 years. Currently, Loyd hosts the website Cultureshift.com
and is the Manager of Learning Technology at the John Deere Training
Center in Davenport, IA.
William
Luckert is Director of Technology Initiatives for Executive
Education at the Darden Graduate
School of Business and a lifelong learner. He is responsible
for helping Darden’s clients learn more effectively in online
environments. Prior to working at Darden, he was a sales executive
at Ninth House Networks and Achieve Global. He is entering the
Darden School’s MBA program next fall, and can be employed as
early as May of 2004. Email him at luckertw@darden.virginia.edu.
Larry Lynch
is Director of Business Development at Disney Institute located
at Walt Disney World Resort in Lake Buena Vista, Florida. He is
the key executive responsible for the programming direction of
the business, with sales, program design, facilitation, and operations
reporting to him. In addition to his years as an association executive,
Larry’s nine years of police experience qualify him as a “life-long
people-learner.” For more information about Disney Institute programs,
visit www.disneyinstitute.com.
David
MacKenzie is a medical intuitive and founder of Camp Leonardo.
He has been a welder, a college design professor, and a professional
photographer. He believes in perfect discipline-perfect freedom.
Wonder has saved his life more that once as it mends leaking dreams.
Fostering wonder in others is his mission and passion. He cares
deeply about the world and the people in this world. Question
with him at davidmackenzie@earthlink.net.
Brook Manville
is publisher of LiNE Zine and Chief Learning Officer at Saba.
In his earlier life, Brook was a partner at McKinsey & Company,
consulting with Fortune 500 companies on organizational development
and knowledge-related strategy. Prior to McKinsey, Brook put his
background as a classically trained historian to use on the Faculty
of Arts and Sciences at Northwestern University, and also was
a freelance journalist and a business and technology analyst at
CBS. Email him at brook@linezine.com.
Alessandra
Marinetti is Senior Instructional Designer for DigitalThink,
Inc., with 10 years of experience in education both in the private
and academic sector. She has worked as an instructor in the US,
Germany, and Italy and has extensive experience in cross-cultural
communication. Reach her at amarinetti@digitalthink.com
Brian Miller
has recently escaped working for an eLearning vendor where content
reigned. In the next months, he's going to put his work to the
test with his own company focused on helping clients re-frame
their strategies, create powerful experiences, and seamlessly
embed technologies/processes into their organization—making sure
to measure what matters. He holds a Masters in Technology in Learning
from Harvard. Write brian.miller@e3-services.net.
Russell Morris
is a writer looking to rejoin the workforce in Western Connecticut.
If you know a place where his talents could be put to use, let
him know. Telecommuting and contract writing assignments are welcome.
Reach him at russell@hoytmorris.vjungle.com.
Eric
Parks, Ph.D. is President/CEO of ASK International. Eric is an international
known eLearning philosopher. He has served as a contributing editor
to Technology for Learning (a Billcom publication) for over 5
years and has been featured in many industry publications including
Training Magazine, Online Learning Magazine and IOMA Reports.
Contact him directly at eric.parks@askintl.com or on the web at www.askintl.com.
Janice Peterson
Peacock is President of TIKI Software Education and Consulting,
which she started in 1992. Prior to founding TIKI, Janice
worked at a variety of high tech companies including Sun Microsystems
and Sybase. She is a specialist in technical instructor-led course
design, development and management. In her years at TIKI
she and her team of course developers have worked with many technology
companies to build training organizations, develop new training
programs and deliver high-quality course materials to many students.
Janice holds a Master’s Degree in Communication Studies from the
University of California at Santa Barbara.
Jeffrey Pfeffer
is the Thomas D. Dee II Professor of Organizational Behavior in
the Graduate School of Business at Stanford University. Previously
he has served on the faculties of the business schools at the
University of Illinois and the University of California at Berkeley,
and served as Director of Executive Education for Stanford’s business
school. He is a member of the visiting committee for the Harvard
Business School, and is a member of the Academy of Management
and the Industrial Relations Research Association. He is a prolific
author with ten books and over 100 articles and book chapters
to his credit.
Steve
Portigal is a consultant who uses ethnographic research to
help his clients discover (and act on) new insights about how
their customers work, play, shop, entertain, eat, and live their
lives around products and services. He writes FreshMeat,
a semi-regular email column about the relationships between business,
culture, technology, products, and consumers. Check out his collection
of Foreign Grocery Products.
Drop him a line at steve@portigal.com,
or read more at
www.portigal.com
Bette Price
is an author, consultant, and professional speaker on leadership
development issues, and co-author of the soon-to-be-released True
Leaders: How Exceptional CEOs and Presidents Make A Difference
by Building People and Profits (December 2001, Dearborn
Trade Press). She is also president of the Price Group, a management-consulting
firm based in the Dallas suburb of Addison, Texas. You can contact
her at bette@pricegroupleadership.com.
Simon Priest,
Ph.D. is a consultant and mentor in leadership, corporate, organization
and executive programs. Contact him at spriest@ups.edu.
Clark Quinn
is Director of Cognitive Systems at KnowledgePlanet where he applies
cognitive design to learning systems. Currently he's privileged
to be leading a team developing something he can't yet talk about,
and finding out that kids interfere with surfing (but in only
the most wonderful ways). If you’d like to learn more, email him
at cquinn@knowledgeplanet.com.
Howard Rheingold
is a writer, consultant, and all around hell-raiser. He’s author
of The Virtual Community: Homesteading on the Electronic Frontier
(reissued January 2000), Tools for Thought: The History and Future of Mind-Expanding Technology
(reissued April 2000), They Have a Word for It: A Lighthearted Lexicon of Untranslatable
Words & Phrases (reissued August 2000) and Virtual Reality (1993). Visit him at www.rheingold.com.
Jack Richford
has been in education for 18 years and presently is a counselor
with Chesterfield County School System in Central Virginia. He
is also the Director of Leadership Development with the Chesterfield
Education Forum that brings experiential training programs to
parents and children. In the Summer of 1998, Richford attended
the Jepson School of Leadership Studies, University of Richmond,
as a teacher-scholar, where his graduate project, “Zen and the
Art of Teaching Leadership,” proposed integrating traditional
Eastern mindfulness and martial arts disciplines into short duration
professional staff development models. Jack has presented at numerous
education conferences and at the John F. Kennedy Leadership High
School, Silver Springs, Maryland, College Park Scholars Program,
James MacGregor Burns Academy of Leadership, University of Maryland
and at the 2nd International Leadership Conference
in Toronto, Canada. Learn more by contacting him at jmr@cefva.org.
Hal
Richman, Ph.D., is President and a founder of Knowledge Navigators International
Inc. He works with eBusiness portals, digital marketplaces,
and enterprises to envision, design and inspire others to implement
new forms of collaboration, community and learning. Throughout
his life, he has shown a passion for imparting unto others what
he himself has learned and understood. Dr. Richman has provided
inspiration for the founding of two innovative start-ups and is
driven by the puzzle of how collaboration can help create new
business models in the digital economy. He has a Ph.D. in Political
Science, formed and operated an innovative food distribution business,
founded and ran a successful retail/whole business, worked in
software support and has practiced as a management consultant
focused on online learning and eBusiness collaboration. Contact
him directly at hal.richman@knav.com or www.knav.com.
Dr. Jeannine
Sandstrom, CEO and founder of CoachWorks International, Inc.
is an internationally known Executive Leader Coach. For over 20
years, clients have recognized her as a valued resource in accelerating
their leadership development and organizational effectiveness.
Her mission as a “possibility generator” is to unlock the leader
potential so that they make a positive difference in the lives
of others while creating organizations with sustained vitality.
You can reach her directly at Jeannine@coachworks.com.
Victoria
Saunders is principle at The Metanoic Group, a consulting firm located
in Richmond, Virginia. The Metanoic Group is dedicated to assisting
clients achieve inspired performance. In addition, she is leadership
development coach for many executives in the Richmond area. Ms.
Saunders has also served as an adjunct professor for American
University and Virginia Commonwealth University, teaching courses
in Human Performance Improvement and Organizational Learning.
She can be reached at
vbsaunders@mediaone.net.
Michael Schrage
is a research associate at the MIT Media Lab, A Merrill Lynch
Forum Innovation Fellow and "Brave New Work"
columnist for Fortune magazine. He is the author of several books,
including No More Teams (1995)
and the recently released Serious
Play (1999). You can reach him at schrage@media.mit.edu.
Beth Garlington
Scofield is Managing Editor of LiNE Zine. Before coming to
LiNE Zine and Saba (she splits her time between both) she worked
in the Washington, DC office of McKinsey & Company with McKinsey’s
Organization Practice. Prior to that, she spent three years as
a teacher of ESL in Japan and India, where the issues of globalization
and learning grew close to her heart. Write her at beth@linezine.com.
Chuck Scofield is Executive
Coordinator at Share Our Strength. He has
shared his strengths around the world, including on irrigation
and hunger projects in East Africa and India, and on projects
closer to home in his Washington, DC community. Reach him directly
at cscofield@strength.org.
Gerry Sexton,
M.D., is a Senior Partner and Chief Explorer of GrowthWorks Inc.,
a training and consulting company based in Minneapolis, Minnesota.
He launched his career out of the University of North Dakota as
a commercial pilot, but landed quickly in medical school at University
of Texas Health Science Center at San Antonio. Despite his success
as a developing surgeon, he left the field of medicine when he
recognized the disconnection between what he was doing and the
need to express his greatest personal gifts and talents. Since
taking on his current role, Gerry has provided inspirational and
thought-provoking speaking and training throughout the US, as
well as in Brazil, Italy, France, the U.K. and The Netherlands.
Send email gsexton@growthworksinc.com.
Rebecca Shambaugh
is Founding Principal of Women in Leadership
and Learning and President/CEO of Shambaugh Leadership Group.
In these roles she advises and coaches senior level executives
and leaders through issues such as organizational alignment, strategy
due to mergers and, acquisitions, crisis and change management,
career transition, and personal styles. Prior to starting her
consulting practice, Shambaugh served in key operations and staff
leadership roles for General Motors, Fairchild Industries, and
Amax, Inc. Contact her directly at rsslg@erols.com.
Sue Shellenbarger
is a columnist and news editor for The Wall Street Journal. She originated
and writes the "Work and Family" column that appears
most Wednesdays on the front page of the Journal's Marketplace
section. In 2000, she was awarded the National Society of Newspaper
Columnists’ first-place prize in the general interest category
and a Missouri Lifestyles Journalism Award in the best short feature
category. She is also the author of Work & Family: Essays from the 'Work and Family' Column of
the Wall Street Journal. Brook Manville is Publisher of LiNE
Zine and Chief Learning Officer of Saba. He can be reached at
brook@linezine.com.
David
Sibbet is the founder and president of the Grove Consultants
International. He has been an organizational consultant and graphic
designer for more than 20 years, building on eight prior years
in experience-based leadership development at the Coro Foundation.
He is the author of leading-edge group process tools and provides
coaching and design expertise to consultants and organizations
around the world. Visit him online at www.grove.com.
Kellee K. Sikes
is a contributing editor for LiNE Zine and Principal of Pioneer
Technologies. As an all-natural weed, she often shares weedy
secrets for success with her clients through business analysis,
project management, and business development services of Pioneer
Technologies. Despite having planted roots in St. Louis, Missouri,
you can find her traveling to cultivate weeds all over the globe.
Tell her about your favorite weed at kellee@linezine.com.
John
Sorflaten, Certified Professional Ergonomist (CPE)
holds a Ph.D. in Instructional Design. He calls Instructional
Design the human factors of education, making effortless his (and
your) transition from training design to user interface design.
Screen design and instructional design both take into account
user and learner characteristics, task and learning requirements,
and the process of iterative design that includes usability testing.
For 13 years, John has consulted with and taught large and small
organizations for Human Factors International
(HFI). One of John’s recent clients, the National
Institute of Neurological Disorders won a “Best of the Fed”
award for web site design. You can reach him online at john@humanfactors.com.
Douglas K. Smith
is a consultant and author specializing in organization performance,
innovation, and change. Named in The Guru
Guide as one of the world's leading management thinkers, his
work has been featured in Business Week, the Wall Street Journal,
the Harvard Business Review, the New York Times, and the McKinsey
Quarterly. His most recent book is Make
Success Measurable (1999) You can reach him directly at dekaysmith@aol.com.
Lee Smith,
Ph.D. and Executive Leader Coach, is President of CoachWorks International,
Inc. headquartered in Dallas, Texas. She is considered a pioneer
in the coaching profession and her primary work is in the area
of equipping leaders for high levels of performance, both today
and in the future. Smith’s mission is to serve as a partner with
leaders who want to transform their leadership abilities to Legacy
Leadership and bridge the gap between professional achievement
and personal significance. Reach her at lsmith@coachworks.com.
William Snyder
is a founding partner of Social Capital Group, a research and
consulting firm in Cambridge, Massachusetts. In January 2000,
he co-authored the Communities
of Practice: The Organizational Frontier with Etienne Wenger
in Harvard Business Review, Jan/Feb 2000. You can reach him directly
at wsnyder@socialcapital.com.
Jerry Southwick
has been a cartoonist, illustrator, and web designer for 10
years. As sole proprietor of Swimming Aardvark, he has
done cartoons for Levi Strauss, AirTouch, Xerox, Fourelle Systems,
Cartoon Network among many others. He wants to be a children's
book author when he grows up. Email him at jer@s-aardvark.com.
Elaine St. James
has been hailed as the leader of the simplicity movement by The
New York Times. Author of the national bestseller Simplify Your Life, which detailed how she scaled back her
own life in the early '90s, St. James has written five other best-selling
books on simplifying, including Inner Simplicity, Simplify Your
Christmas, Simplify Your Work Life. St. James ran her own real
estate investing business for fifteen years and wrote a book on
real estate investing before she began the process of simplifying
her own life. Learn more about her at
www.uexpress.com/simplifyyourlife/bio.cfm.
Daniel Stackhouse
is a native of Maryland and has been at TheatreVirginia for close
to three years. A graduate of the University of Richmond, he is
also an actor and stage manager for a number of Richmond-area
theatres. He can be reached directly at newvoicestva@hotmail.com or www.theatrevirginia.com.
Robert I. Sutton
is a Professor of Management Science and Engineering in the Stanford
Engineering School, where he is Co-Director of the Center for
Work, Technology, and Organization and an active researcher in
the Stanford Technology Ventures Program. He is also a Fellow
at IDEO Product Development. He has served as an editor and on
the editorial board member of numerous scholarly publications,
and is co-author (with Jeffrey Pfeffer) of The Knowing-Doing Gap: How Smart Companies Turn Knowledge
Into Action.
Michael Useem
is a professor of management at the Wharton School of University
of Pennsylvania and director of its Center for Leadership and
Change. He teaches MBA and executive MBA courses at Wharton and
short programs for mid-career managers in Asia, Europe, Latin
America, and the United States. He is the author of The
Leadership Moment and Leading
Up: How to Lead Your Boss so You Both Win among many
other publications. Reach him at useem@wharton.upenn.edu.
Melinda Vilas
is a speaker, writer, and the Editor-at-Large of Living in Balance Magazine, the author of The
Magic Toolbox; a children's book, a founder of TeenCoach.com, and head of
PR for CoachInc.com. She can be reached at melinda@coachu.com.
Ellen Wagner
is the Chief Learning Officer of Viviance new education Inc. She’s
author of Managing Web-Based Training and Learning
Without Limits, Volume III: Emerging Strategies for Effective
e-Learning Solutions. Contact her directly at ewagner@viviance.com.
Muriel
Waldvogel is a practicing architect in Concord, Massachusetts.
She creates spaces that bridge physical and virtual environment.
Her focus is on using the five senses to transmit information.
She has a PhD on tactile perception from the Swiss Federal Institute
of Technology and has collaborated with the MIT Artificial Intelligence
Lab, and the Tangible Media Group at the Media Lab. Contact her
at waldvogelm@aol.com.
David M. Walker
is Comptroller General of the United States, the nation's chief
accountability officer and the head of the U.S. Government’s General
Accounting Office. Immediately prior to his appointment as
Comptroller General, Mr. Walker was a partner and global managing
director of Arthur Andersen LLP's human capital services practice
and a member of the board of Arthur Andersen Financial Advisors,
a registered investment advisor. He also served as a Public Trustee
for Social Security and Medicare from 1990 to 1995 while he was
a partner with Arthur Andersen. Prior to joining Arthur Andersen,
Mr. Walker was Assistant Secretary of Labor for Pension and Welfare
Benefit Programs and Acting Executive Director for the Pension
Benefit Guaranty Corporation.
Alan Webber
is the co-founder of Fast Company and the driving
force behind the magazine, responsible for managing, writing,
and shaping the content of each issue, as well as defining its
unique style and flavor. In his pre-Fast Company life, Alan was
the managing editor/editorial director of the Harvard Business
Review for six years. A leading authority on the new world of
business, and Alan is an widely sought-after speaker, consultant,
and frequent contributing author to such publications as The New
York Times, The Washington Post, the Wall Street Journal, and
USA Today.
Carol
Weiss is Vice President of Communications and a founding
investor of Experient
Technologies, a company started in late 1997 to develop advanced
tools for managing elearning. Weiss became an early proponent
of technology-deployed education during her prior role as a communications
executive with EDS for 10 years. There she was involved in developing
numerous leading-edge projects ranging from the earliest interactive
multimedia demonstrations to the JASON Project, the world’s first
international interactive science expedition transmitted to millions
of students via satellite in 1988 and later on the Internet. She
also created and managed (for five years) the EDS Technology Grant
Program, a corporate philanthropy that awarded grants to teachers
worldwide for innovative applications of technology that furthered
learning. Reach her online at cweiss@experient.com.
Etienne Wenger
is a consultant on knowledge management and communities of practice.
He is also the author of Communities
of Practice: Learning, Meaning, and Identity. In January 2000,
he co-authored the Communities
of Practice: The Organizational Frontier with William Snyder
in Harvard Business Review, Jan/Feb 2000. He is based in North
San Juan, California. You can reach him directly at etienne@ewenger.com.
Brenda Wilkins
is President of Big Sky Learning Institute, a learning and leadership
consulting firm. For more information about coaching or to preview
“The Coaching Distinction: A Research Based Model of Coaching”
visit www.coachingresearch.com.
Contact Dr. Wilkins directly bsli@aol.com.
Andrew Willis
is a First Class Petty Officer in the United States Navy. A 13-year
veteran, he serves as an instructor, educational data analyst,
and career counselor at the Naval Academy Preparatory School in
Newport, RI. He is also a freelance writer and trainer and writes
a monthly column for Suite101.com. He attends the University of
Rhode Island, pursuing a master’s degree in Adult Education. What
little time he has left is usually spent chasing his four sons
and trying to convince them to clean their rooms. Contact him
directly at Willis@naps.edu
or visit him online at www.suite101.com/welcome.cfm/us_navy.
Karen Wright
is the founder of Parachute Executive Coaching. Through her fifteen
years in marketing and advertising, she has developed a clear
understanding of corporate issues and challenges and is able to
coach corporate managers to be successful under today's stressful
business conditions. She is Canada's first Professional Certified
Coach (PCC, as accredited by the International Coach Federation)
after having been trained by the world's leading coach training
organization, Coach University. A driving force in the emergence
of coaching in Canada, Karen is the Canadian Regional Leader and
Toronto Chapter Past Host for the International Coach Federation.
Contact her at Karen@parachutegroup.com.
Debra Young
has over 20 years experience in staffing, recruiting, and human
resource management. She has a significant record of accomplishment
recruiting in high-growth industries, managing entire staffing
processes, lowering cost-per-hire and strategic planning for long-term
staffing needs. Clients include major corporations and technology
start-ups: Cisco Systems, ProBusiness, Zhone Technologies, PeopleSoft,
Oracle, and Automatic Data Processing (ADP). Contact her directly
at djyoung@ix.netcom.com
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