Marcia Conner

Category 'wellbeing'

Socially Awkward Networks

Last night I went to my high school’s 30th reunion. It was wonderful in ways I couldn’t have imagined and showed me that time (and perspective) can heal even wounds once made on tender hearts. 5 short years ago I wouldn’t have been ready to look back with such a giddy goofy grin. Proof...

came when I found a post I’d written for Fast Company in 2008, before our last reunion, which I didn’t attend. It’s about a classmate who wasn’t at this year’s reunion but who I might have felt differently about had she been there. Might. Here’s a reposting of that piece, not as a way to call out... [read more]

Socially Awkward Networks

Listen vs. Hear

The phrase “Customer Listening” or its partner-in-crime “Voice of the Customer” always elicits my twitch. Perhaps that’s because it sounds so dang phony, so “I serve people–perhaps I should learn their modern communication ways.” As if that should be followed by, “Surprise!” and accompanied by a photo of a fellow donning a Captain Underpants...

outfit over his worsted-wool suit. “I have supreme confidence I know it all!” might be what he said the day before. I’m not against organizations engaging directly with people buying their wares. Nor am I insulted when companies distill from social media fresh insights on how people feel. If you’re doing one or both of those... [read more]

Listen vs. Hear

Freestyle Learning

In 2009, Coca Cola set out to refresh the way soda was dispensed at restaurants such as McDonalds and Moe’s. It aimed to put choice in customers’ hands. It intended to empower its customer with the act of artistry. Designed with the automaker Ferrari, Coca Cola introduced Freestyle; a sleek new approach to do...

more than serve soda. Freestyle is a drink machine that can mix over 100 different kinds of Coca Cola products including soda pop, power drinks, and flavored waters. In a modern twist on the 1950s soda-shop float, Freestyle brings choice and collaboration to customers’ fingertips. Strangers and groups of diners alike, standing in front of this... [read more]

Freestyle Learning

Resolution: This Year Create a Stronger, Smarter Organization

With this new year, you may be looking frantically for a new way to improve your organization’s competitiveness, talent, staying power, and smarts. You’re not alone. When senior leaders of a giant materials manufacturer realized their people were not innovating as quickly as the market demanded–and slower than competitors–they assumed replacing several hundred people was a...

logical next step. They brought me in to reimagine their recruiting, talent management, and leadership development program. They anticipated needing dramatically different approaches than those they’d relied on for almost a century. Before we started, I spent time learning about their organizational culture, wanting to ensure new team members would be able to excel where the... [read more]

Resolution: This Year Create a Stronger, Smarter Organization

The Year In The Rear

Reflection isn’t just what you see in the mirror. Consider it a light that can guide what’s in front of you and a way to more carefully examine what’s behind. In that reflection you can revisit what’s happened and ready yourself for what’s next. For me, 2012 was full of the unexpected. Time after...

time I was reminded of the saying, “If you want to make God laugh, tell her your plans.” Today I’m reflecting so that even if 2013 takes me on another grand prix, evidence shows I’m ready for the race. Let me share with you a bit about how the year started and what I did instead along... [read more]

The Year In The Rear

Not a bad year, just not great. Nice knowing you.

Last week imagine my surprise when a holiday card arrived from my friend Bill Owen, who passed away in early October. A bristly 80 year old, William Henry Owen IV engineered the world around him to infinity and beyond. As we all wonder (if only a little) whether the Mayans had this one right, predicting today will...

be our last, I’ve been thinking about Bill’s words and insights. For years WHO4, as he referred to himself, combed through the Financial Times pink pages, which were delivered to his Virginia door each morning before sunrise. With some regularity, an unadorned manilla envelope would then arrive in my mailbox, containing articles on topics perfectly timed to fill... [read more]

Not a bad year, just not great. Nice knowing you.

You Can Do Anything

“How many of you were told when you were young that you could grow up to be anything you set your mind on?” A professor-friend recently opened his graduate management course with this question. Fewer than half the people in the room raised a hand. I’ve begun asking this of everyone I meet, trying...

to get a sense if there’s a relationship between the mental paths paved during childhood and each person’s natural self-leadership to reach beyond obvious walls. Similar to the class numbers, about half the people I speak with shake their head in wonderment, citing examples of a parent who regularly alluded to or directly told them opportunities... [read more]

You Can Do Anything

Let’s connect!

Facebook
Facebook
LinkedIn
YouTube
YouTube
Instagram
Google+
Google+
http://marciaconner.com/blog/category/wellbeing/page/2/
Pinterest
Pinterest
RSS
Follow by Email
SHARE
Copyright 2006-2015, Marcia Conner | Wordpress

Enjoy this blog? Please spread the word :)