Marcia Conner

Category 'organization'

Companies Ruin Work. Adam Explains Why.

Think you know how (and why) work works? Unlikely, you'll understand, when you take a quick closeup of the myths that plague modern employment and how to set them right for good.

Companies Ruin Work. Adam Explains Why.

Are You A People Person?

“Are you a people person?” “If you were an animal, which would you be?” Have you heard these dumb dumb questions asked on the road to hiring smart people? How often do we use stereotypes and silly interview questions to screen candidates and hire talent? The answer, unfortunately, is too often. This fantastic IBM...

TV commercial is hilarious, sad, and inspiring on what we might be able to do better in the future. Jonathan Ferrar offers the perfect voice-over.

Are You A People Person?

Twitterbursts

As Twitter goes public, I thought it might be useful to revisit with you why I think so much of Twitter and the short bursts of correspondence it sets free. Just don’t call it revolutionary. It’s all about the tools, and it’s not about the tools. To see how I use Twitter each day,...

visit me @marciamarcia. Humans have conveyed short messages, rife with meaning, for over thirty thousand years. Smoke signals have traversed the airways. Expressive quips filled Seinfeld’s show. At all stages and ages, we burst forward. Up, dada. Look at my train. No, no, no. Keys please. Outta here. How cool is that? I do. Be back... [read more]

Twitterbursts

Business Rules, Simplified

When people ask me about the most healthful workplace I’ve worked in, I get a bit nostalgic for the years I spent at PeopleSoft. “What made it so special?” people ask. Recently I had the chance to talk with the co-founder of the company, Dave Duffield, who now is co-CEO at Workday, and told...

him what I share with others when they ask. “It was Dave’s rules–or lack there of them–that set the tone and conveyed to everyone the company was out of the ordinary. Quirky, candid, and with the right priorities in mind,” I say. Dave sent them out quarterly through email entitled, “Dave’s Rules of Business Behavior.” A... [read more]

Business Rules, Simplified

Could you make your job a dream job?

Kris Dunn, on the HR Capali$t blog, wrote recently about Dream Jobs. What’s at the intersection of stuff you love to do, stuff you’re good at, and stuff someone will pay you to do? He had engaged in a conversation about, “What would your dream job be?” at a group function and it was now...

on his mind. It’s now on my mind, too. He paraphrased that while the specific answers on dream jobs were all different, they all had the following in common: “I wish I could do a job that had more purity in purpose, and had none of the political and red-tape BS I currently have to deal... [read more]

Could you make your job a dream job?

Listen vs. Hear

The phrase “Customer Listening” or its partner-in-crime “Voice of the Customer” always elicits my twitch. Perhaps that’s because it sounds so dang phony, so “I serve people–perhaps I should learn their modern communication ways.” As if that should be followed by, “Surprise!” and accompanied by a photo of a fellow donning a Captain Underpants...

outfit over his worsted-wool suit. “I have supreme confidence I know it all!” might be what he said the day before. I’m not against organizations engaging directly with people buying their wares. Nor am I insulted when companies distill from social media fresh insights on how people feel. If you’re doing one or both of those... [read more]

Listen vs. Hear

Develop a Culture for Tomorrow

I just re-read something Garry Ridge, CEO of the WD-40 Company, wrote for my book Creating a Learning Culture. As a leader, I have always intuitively understood that it’s not my job to make people comfortable. And I don’t like being entirely comfortable myself, because that means I’m not moving forward. Several years ago...

at a gathering of the International Mass Retailers Association, I met Don Soderquist, who was at that time vice chairman at Wal-Mart. My take-away from his presentation was this: “You have to separate those responsible for today from those responsible for tomorrow.” A light went off in my head as I realized the implications for WD-40... [read more].

Develop a Culture for Tomorrow

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