Marcia Conner

Category 'Economy'

Stats on Workplace Learning

When I led education at PeopleSoft a gazillion years ago, I shared with the head of all customer-facing services a copy of Training Magazine‘s annual numbers issue, published each November (now their November/December issue). His response wasn’t about the numbers, rather, “There’s a magazine just about training?” Recently I’ve been asked for various stats...

about workplace learning and the training industry in particular. With the popularity of my stats to make the case for social tools in business post, I realized others may also appreciate information on where to find data about learning at work. Although formal training accounts for only a small percentage of learning, unless noted specifically, the stats here... [read more]

Stats on Workplace Learning

Listen vs. Hear

The phrase “Customer Listening” or its partner-in-crime “Voice of the Customer” always elicits my twitch. Perhaps that’s because it sounds so dang phony, so “I serve people–perhaps I should learn their modern communication ways.” As if that should be followed by, “Surprise!” and accompanied by a photo of a fellow donning a Captain Underpants...

outfit over his worsted-wool suit. “I have supreme confidence I know it all!” might be what he said the day before. I’m not against organizations engaging directly with people buying their wares. Nor am I insulted when companies distill from social media fresh insights on how people feel. If you’re doing one or both of those... [read more]

Listen vs. Hear

Resolution: This Year Create a Stronger, Smarter Organization

With this new year, you may be looking frantically for a new way to improve your organization’s competitiveness, talent, staying power, and smarts. You’re not alone. When senior leaders of a giant materials manufacturer realized their people were not innovating as quickly as the market demanded–and slower than competitors–they assumed replacing several hundred people was a...

logical next step. They brought me in to reimagine their recruiting, talent management, and leadership development program. They anticipated needing dramatically different approaches than those they’d relied on for almost a century. Before we started, I spent time learning about their organizational culture, wanting to ensure new team members would be able to excel where the... [read more]

Resolution: This Year Create a Stronger, Smarter Organization

Social Business by the Numbers

Seeking the source of a specific statistic that I included in a talk? In followup to my list of websites with data relevant to social business, many people have asked for pointers to interesting data about social media, social business, and engagement. While it’s easy to think of social business as social media-like tools for use...

inside of a company, I mean it to imply the larger opportunity to connect people, information, and actionable insights. That can begin within a company, and often stretches outside any one organization’s walls to connect with the people the business serves. My aim will be to update this list as I discover more numbers that make... [read more]

Social Business by the Numbers

Baseball, Big Data, And Learnings From Advanced Analytics

Analyzing the massive explosion of baseball information capitalizes on a growing trend toward "big data," the tools and processes to harness insights found in gigantic data sets. A project to uncover Twitter sentiment around the 2011 post-season play provided an example of how the sheer amount of information need not outstrip our capacity to...

manage or access it in useful ways.

Baseball, Big Data, And Learnings From Advanced Analytics

Data on Big Data

As I wrote “Time to Build Your Big Data Muscles” for Fast Company, I discovered more fascinating bits of data about big data than I could include in the article. Here are some of the eye popping details. If all these numbers make you wish for a reference guide, James Huggins answers How Much Data...

Is That? and BroadbandHub offers a terrific video guide helps with the relative size of internet data. In 2012, every day 2.5 quintillion bytes of data (1 followed by 18 zeros) are created, with 90% of the world’s data created in the last two years alone. As a society, we’re producing and capturing more data each day than... [read more]

Data on Big Data

Make the case for social business

I speak with many organizations about the benefits of social business in the workplace. My talks are sprinkled with statistics about our changing world. There are far more interesting numbers and resources than I could ever reference so I’m creating this post (which will get revised over time) to point...

[Updated January 27, 2014] you to their sources. Consider this not a complete list, rather a place to start. Research and Analysis sites Pew Research Center’s Internet & American Life Project is a nonprofit, nonpartisan research organization, provides free data and analysis on the social impact of the issues, attitudes and trends shaping America and the world. Trendspotting focuses on... [read more]

Make the case for social business