saved his marriage. From my book he realized that his wife wasn't being ornery when she said she preferred the symphony or concert to his beloved movies. She wasn't being mean by talking to him non-stop, or reading to him entire passages of books while he was watching TV. She wasn't being thoughtless when she asked him to describe his day at work, or his conversation with an old friend, or analysis of his doctor's visit. Seeing him and holding him weren't enough. She wanted to hear from him. In the same way, he wanted to see more of her and share what he saw with her.
The spectators as well as the drivers understand that principle intellectually, emotionally, and viscerally. Although most spectators do not apply that rule in their own lives after they leave the track, the winners do, 24 hours a day, until the next race. They exemplify the difference between learning by watching, learning by miming, and learning by doing.
economy. We concluded that human assets are the most important element of our collective P&L. The only way to attract, improve, and retain those assets is to offer learning. Learning makes brains physically bigger. Learning also makes them smarter. Smarter translates into faster, newer, better, and more competitive. And the competitive advantage of smarter in a Darwinian business ecosystem... [read more]
Her insights are as fresh now as they were then. In the gloom of winter, I thought nothing could be as delightful to repost as a breathe of Judee’s spring. Sitting in Judee Humburg’s garden you get the distinct impression that this usability and user-centered design expert has no trouble designing an ideal environment for herself to learn and... [read more]
another part of the company, he’d tap them on the shoulder, listen for an echo, then say the magic words, “It’s time for you to go.” We’ve all visited a workplace (if not your own then a store, a courthouse, a school, the DMV) where the light in people’s eyes have gone out although they haven’t left the building... [read more].
and the interactions that make up the moments between the work. If you seek specific resources and ideas for the training department, I encourage you to check out a different book: Social Media for Trainers by Jane Bozarth (Wiley, 2010). To get a taste, the first chapter is available for download on Amazon, and an excerpt is available from... [read more]