Marcia Conner

Category 'culture'

All I ever hear is Marcia Marcia Marcia

The 2015 Super Bowl features Marcia Brady (played by actor Danny Trejo) that made me snicker a bunch.

All I ever hear is Marcia Marcia Marcia

Take A Cue From Cliff Divers

A young man dives from a 30-foot cliff over a waterfall inside Casa Bonita, a Mexican-themed “entertainment” restaurant in Denver, Colo. That’s his job; he dives again and again for the enjoyment of dining patrons. Between dives he admits, “I have yet to have a day where I don’t want to go to work.”...

Most people aren’t that lucky or brave. We don’t often get to practice our craft again and again, let alone get cheered on to dive in or climb back up. Doing it every day doesn’t mean it doesn’t require courage, that it’s not hard, or that there aren’t risks; there are just more reasons to keep... [read more]

Take A Cue From Cliff Divers

Girls Gone Engineering

Perhaps the reason only 7% of engineers are women is because rather than persevering, we interpret early failures to mean we need to change our interests to increase the likelihood we'll succeed. A new book, Rosie Revere, Engineer, can offer girls another way.

Girls Gone Engineering

Twitterbursts

As Twitter goes public, I thought it might be useful to revisit with you why I think so much of Twitter and the short bursts of correspondence it sets free. Just don’t call it revolutionary. It’s all about the tools, and it’s not about the tools. To see how I use Twitter each day,...

visit me @marciamarcia. Humans have conveyed short messages, rife with meaning, for over thirty thousand years. Smoke signals have traversed the airways. Expressive quips filled Seinfeld’s show. At all stages and ages, we burst forward. Up, dada. Look at my train. No, no, no. Keys please. Outta here. How cool is that? I do. Be back... [read more]

Twitterbursts

Business Rules, Simplified

When people ask me about the most healthful workplace I’ve worked in, I get a bit nostalgic for the years I spent at PeopleSoft. “What made it so special?” people ask. Recently I had the chance to talk with the co-founder of the company, Dave Duffield, who now is co-CEO at Workday, and told...

him what I share with others when they ask. “It was Dave’s rules–or lack there of them–that set the tone and conveyed to everyone the company was out of the ordinary. Quirky, candid, and with the right priorities in mind,” I say. Dave sent them out quarterly through email entitled, “Dave’s Rules of Business Behavior.” A... [read more]

Business Rules, Simplified

Listen vs. Hear

The phrase “Customer Listening” or its partner-in-crime “Voice of the Customer” always elicits my twitch. Perhaps that’s because it sounds so dang phony, so “I serve people–perhaps I should learn their modern communication ways.” As if that should be followed by, “Surprise!” and accompanied by a photo of a fellow donning a Captain Underpants...

outfit over his worsted-wool suit. “I have supreme confidence I know it all!” might be what he said the day before. I’m not against organizations engaging directly with people buying their wares. Nor am I insulted when companies distill from social media fresh insights on how people feel. If you’re doing one or both of those... [read more]

Listen vs. Hear

Freestyle Learning

In 2009, Coca Cola set out to refresh the way soda was dispensed at restaurants such as McDonalds and Moe’s. It aimed to put choice in customers’ hands. It intended to empower its customer with the act of artistry. Designed with the automaker Ferrari, Coca Cola introduced Freestyle; a sleek new approach to do...

more than serve soda. Freestyle is a drink machine that can mix over 100 different kinds of Coca Cola products including soda pop, power drinks, and flavored waters. In a modern twist on the 1950s soda-shop float, Freestyle brings choice and collaboration to customers’ fingertips. Strangers and groups of diners alike, standing in front of this... [read more]

Freestyle Learning

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