Business Culture, Collaboration, and Learning
In 2009, Coca Cola set out to refresh the way soda was dispensed at restaurants such as McDonalds and Moe’s. It aimed to put choice in customers’ hands. It intended to empower its customer with the act of artistry. Designed with the automaker Ferrari, Coca Cola introduced Freestyle; a sleek new approach to do more [...] Read more →
I just re-read something Garry Ridge, CEO of the WD-40 Company, wrote for my book Creating a Learning Culture. As a leader, I have always intuitively understood that it’s not my job to make people comfortable. And I don’t like being entirely comfortable myself, because that means I’m not moving forward. Several years ago at [...] Read more →
With this new year, you may be looking frantically for a new way to improve your organization’s competitiveness, talent, staying power, and smarts. You’re not alone. When senior leaders of a giant materials manufacturer realized their people were not innovating as quickly as the market demanded–and slower than competitors–they assumed replacing several hundred people was a logical [...] Read more →
Seeking the source of a specific statistic that I included in a talk? In followup to my list of websites with data relevant to social business, many people have asked for pointers to interesting data about social media, social business, and engagement. While it’s easy to think of social business as social media-like tools for use inside [...] Read more →
Marcia Conner is recognized across the globe for her work advising international organizations reinventing themselves and their workforce for the future.
